Problems with Logbook

How do I sync my workouts to Logbook? 

You don't. :) 

ErgZone automatically sends the data to Concept2 Logbook when you finish or stop a workout. 

My workout doesn't show up on my Logbook. What should I do? 

Please wait a couple of hours and check again. 

It is unusual but from time to time, Logbook experience problems and may be down when our servers try to send the data. 

Our servers will try to send the data again every so often until it succeeds. 

If data is not available on Logbook after 24 hours, email with the following information:

  • Data of the workout 
  • ErgZone screenshot of the workout 

How do I know my data was sent to Logbook? 

You may check the Logbook website or look for the "C2 Logbook" button underneath your workout data on the workouts list. 

By the way, if you click on the button, it will take you directly to the workout on Logbook.:) 

I can't see the graphs for a workout on the Logbook or can't download the files TCX, FIT, or CVS from it

Please email with the following information:

  • Data of the workout 
  • ErgZone screenshots of the workout:
    • result 
    • edit page so we can see all the interval

I can't see my workouts from Logbook on ErgZone

At this moment, ErgZone only sends workouts to the Logbook website. Workouts done using another app or reported manually on the Logbook will not be displayed inside the ErgZone app.

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