Does ErgZone works offline?
Not yet.
ErgZone platform requires internet to:
- Load content (groups, workout list, settings, chat) on the app
- Upload the result to the Concept2 Logbook website from the app
- ErgZone Live Dashboard
If your erg (bikeErg, skiErg, rowErg) is located in a place with spotty or no internet, you can still use ErgZone during a workout. Here is how:
Before the workout
Ensure you load the workout you want before entering the no-internet zone.
After the workout
Open the ErgZone app to send your results to our servers and Concept2 Logbook. ;)
IMPORTANT:
- If you see your intervals or splits data on the ErgZone app, be assured it WILL upload that data to the Logbook as soon as the internet connectivity is restored and you open it (the ErgZone app) again.
- ErgZone Live depends on the internet during the workout. If your device doesn't have access to the internet during the workout, your real-time data will not be broadcasted to our servers resulting in not being available to any viewers.
Server Outage
We use third-party services to host our platform:
- ErgZone app
- site
- ErgZone Web Admin.
While we choose those services with extreme caution, those services can experience an outage resulting in one or all of the 3 products listed above not load content for a short period, usually a few minutes.
Please get in touch with us at support@erg.zone if you notice your internet connectivity is functional but you can't load:
- content on the ErgZone app
- access the ErgZone Web Admin
- access our site